Chevy Bolt On-star Fraud

DougK
Fri, 08 Feb 2019 01:47:06 +0000
EV Small Talk

Anyone buying a Chevy beware of their fraudulent Onstar promotions at the time of purchase. I purchased a Chevy Bolt a few months ago and was given a very hard sell to try a “Free 3 month promotion” for on-star and WIFI service. Never used these services and cancelled during the second month. After cancelling I noticed 2 charges on my credit card and when I disputed the charges with On-start I was told that the promotion was only for one month and that they have a “no-tolerance” refund policy. I told them I had a “no-tolerance” policy against fraud, but after talking to several different people nobody at Chevy seemed to care. Regret purchasing a new car from a company that doesn’t care about fraudulently misleading their customers. If anyone makes the same mistake I made of buying a Chevy do NOT accept their “free” services, particularly if like me you are fairly certain you won’t be using them.

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