# Washed the gem e825 and now have a 020 code

**URL:** <https://community.electricforum.com/t/washed-the-gem-e825-and-now-have-a-020-code/12251>\
**Category:** GEM Forum\
**Created:** [April 6, 2017, 1:41am UTC](https://community.electricforum.com/t/washed-the-gem-e825-and-now-have-a-020-code/12251 "2017-04-06T01:41:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ejjazak](https://avatars.discourse-cdn.com/v4/letter/e/a3d4f5/32.png) [@Ejjazak](https://community.electricforum.com/u/Ejjazak)\
**Post date:** [April 6, 2017, 1:41am UTC](https://community.electricforum.com/t/washed-the-gem-e825-and-now-have-a-020-code/12251/1 "2017-04-06T01:41:12Z")

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I washed my gem, wash careful but maybe not careful enough. I have a code of 020 and the cart will not move or come off the 020 code

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**Author:** ![Inwo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/inwo/32/1067_2.png) [@Inwo](https://community.electricforum.com/u/Inwo)\
**Post date:** [April 6, 2017, 1:57am UTC](https://community.electricforum.com/t/washed-the-gem-e825-and-now-have-a-020-code/12251/2 "2017-04-06T01:57:11Z")

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Try resetting by turning power off for a minute, if you haven’t tried yet,