# Polaris Parts Catalog Gone? **URL:** \ **Category:** GEM Forum\ **Created:** [November 2, 2022, 9:48pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367 "2022-11-02T21:48:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![MikeKC](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@MikeKC](https://community.electricforum.com/u/MikeKC)\ **Post date:** [November 2, 2022, 9:48pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/1 "2022-11-02T21:48:48Z")
I hope it is a mistake but right now it looks like Polaris has taken away access to the parts catalog and is referring you to a dealer. > **[Parts & Accessories | GEM - Electric Vehicles](https://www.gemcar.com/parts-accessories/)** > > Have a custom GEM in mind? Fill out this convenient form to request a quote for a custom GEM low-speed electric vehicle or fleet. ---
**Author:** ![JarJarJava](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/jarjarjava/32/15158_2.png) [@JarJarJava](https://community.electricforum.com/u/JarJarJava)\ **Post date:** [November 3, 2022, 3:18am UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/2 "2022-11-03T03:18:11Z")
Any luck on [archive.org](http://archive.org)? ---
**Author:** ![MikeKC](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@MikeKC](https://community.electricforum.com/u/MikeKC)\ **Post date:** [November 3, 2022, 3:02pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/3 "2022-11-03T15:02:43Z")
Finding an old version does not really do much good if you actually need to order parts. You can go to a dealer, just ordering directly from Polaris was very convenient. ---
**Author:** ![JarJarJava](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/jarjarjava/32/15158_2.png) [@JarJarJava](https://community.electricforum.com/u/JarJarJava)\ **Post date:** [November 3, 2022, 4:06pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/4 "2022-11-03T16:06:35Z")
Ahh. I misunderstood Mike. I thought this might just be about the exploded diagrams. ---
**Author:** ![js9354](https://avatars.discourse-cdn.com/v4/letter/j/8baadc/32.png) [@js9354](https://community.electricforum.com/u/js9354)\ **Post date:** [November 7, 2022, 11:51pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/5 "2022-11-07T23:51:37Z")
Yes I noticed changes to the Gem website. You can no longer order parts through Polaris. I usually ordered direct through Polaris because the shipping was cheaper than other outlets. And their return policy easier too. Bummer. I also noticed that the newer Gems are now manufactured at their Anaheim plant. Just down the street from me. I wonder what happens to parts with damage or scratches that are pulled off the production line. Who does Polaris use to liquidate second hand parts? I feel like dropping by and asking one day Another item that is difficult now to find is the Gem Polaris Vin Search, a very useful tool. Here is the web address [VIN Search | Polaris GENERAL](https://general.polaris.com/en-us/vin-search/) ---
**Author:** ![MikeKC](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@MikeKC](https://community.electricforum.com/u/MikeKC)\ **Post date:** [November 8, 2022, 3:00am UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/6 "2022-11-08T03:00:47Z")
I ordered everything direct, the closest GEM dealer to me is over 100 miles away. ---
**Author:** ![JarJarJava](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/jarjarjava/32/15158_2.png) [@JarJarJava](https://community.electricforum.com/u/JarJarJava)\ **Post date:** [November 8, 2022, 3:00pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/8 "2022-11-08T15:00:06Z")
Its the sweaters… Nine photos, six have cardigans on. In Anaheim… Calling bullchit here. ---
**Author:** ![Erniea15](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/erniea15/32/10887_2.png) [@Erniea15](https://community.electricforum.com/u/Erniea15)\ **Post date:** [November 8, 2022, 3:16pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/9 "2022-11-08T15:16:02Z")
…the one lady is of course the HR rep… ---
**Author:** ![Sniff38](https://avatars.discourse-cdn.com/v4/letter/s/e274bd/32.png) [@Sniff38](https://community.electricforum.com/u/Sniff38)\ **Post date:** [November 10, 2022, 3:32pm UTC](https://community.electricforum.com/t/polaris-parts-catalog-gone/25367/10 "2022-11-10T15:32:04Z")
I recently asked a service tech at my local GEM dealer if he’s noticed any change in support since Waev purchased GEM (and Taylor-Dunn) from Polaris nearly a year ago. He said he hasn’t seen any difference at all. I was holding out hope that parts (especially consumables) and support for the older vehicles would pick up with new ownership, but that’s probably wishful thinking.