# Gem won't turn off with key

**URL:** <https://community.electricforum.com/t/gem-wont-turn-off-with-key/18278>\
**Category:** Uncategorized\
**Created:** [March 10, 2020, 11:44pm UTC](https://community.electricforum.com/t/gem-wont-turn-off-with-key/18278 "2020-03-10T23:44:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Norine](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/norine/32/6301_2.png) [@Norine](https://community.electricforum.com/u/Norine)\
**Post date:** [March 10, 2020, 11:44pm UTC](https://community.electricforum.com/t/gem-wont-turn-off-with-key/18278/1 "2020-03-10T23:44:21Z")

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Our 2002 gem won’t turn off with key. We removed ignition and it still stays on with error code 04. It will disconnect at master switch. Any suggestions?