# GEM eL XD 2018 how to access battery pack **URL:** \ **Category:** GEM Forum\ **Created:** [February 26, 2024, 10:18pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522 "2024-02-26T22:18:20Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 26, 2024, 10:18pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/1 "2024-02-26T22:18:20Z")
Good day,I have this gem and I am trying to access the battery pack. Does anyone know the procedure on this particular vehicle? I need to replace battery’s and can’t figure how to access them. Thank you ![20240226_164925](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/1/171338d883d34ed7f111599aed7e309f67691c5a.jpeg) ---
**Author:** ![Inwo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/inwo/32/1067_2.png) [@Inwo](https://community.electricforum.com/u/Inwo)\ **Post date:** [February 26, 2024, 11:19pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/2 "2024-02-26T23:19:35Z")
Under the front access panel of the bed. Then there is a secondary battery cover. We make high mileage lithium batteries for the new Gems. 10kwh can give near 80-100 miles range. And for 1/2 the cost of the Polaris 10kwh option. ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 27, 2024, 2:12am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/3 "2024-02-27T02:12:06Z")
Price on these lithium and charger? I had to pull the cap off the back to access the battery pack ---
**Author:** ![Inwo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/inwo/32/1067_2.png) [@Inwo](https://community.electricforum.com/u/Inwo)\ **Post date:** [February 27, 2024, 3:21am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/4 "2024-02-27T03:21:51Z")
Only need battery. Uses same charger. $2500 ---
**Author:** ![AssyRequired](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/assyrequired/32/7621_2.png) [@AssyRequired](https://community.electricforum.com/u/AssyRequired)\ **Post date:** [February 27, 2024, 1:11pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/5 "2024-02-27T13:11:16Z")
It sounds like these caps were added after the factory released the car to an aftermarket coach works and they didn’t think far enough ahead/didn’t know/didn’t care that the batteries are going to eventually need servicing. ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 12:11am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/6 "2024-02-28T00:11:22Z")
Yes,I pulled the cap off to get to battery pack. I have tried to charge it,but the charge meter on the dash shows it is dead. It actually is running ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 12:12am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/7 "2024-02-28T00:12:56Z")
I have it plugged in,but the dash shows no battery level after 6 hrs. Is there a reset or an on off switch like the older gems have? ---
**Author:** ![AssyRequired](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/assyrequired/32/7621_2.png) [@AssyRequired](https://community.electricforum.com/u/AssyRequired)\ **Post date:** [February 28, 2024, 12:33am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/8 "2024-02-28T00:33:58Z")
Take a look on the charger status panel itself. What is it showing when plugged in? Is your panel showing a wrench? Can you get a reading on what your BattV actually is? ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 2:41pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/9 "2024-02-28T14:41:51Z")
![20240228_093632](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/e/ee77adc920690a0bbc4a77a815070bad4c15f3ff.jpeg) ![20240228_094022](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/3/3440f9c42dfcf7489ce152b9b20da7e2ccd98f98.jpeg) ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 2:47pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/10 "2024-02-28T14:47:33Z")
![20240228_094219](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/2/28c155bf8882c6034c8a212028fd3d54b97b12fb.jpeg) ---
**Author:** ![AssyRequired](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/assyrequired/32/7621_2.png) [@AssyRequired](https://community.electricforum.com/u/AssyRequired)\ **Post date:** [February 28, 2024, 3:44pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/11 "2024-02-28T15:44:43Z")
I see a wrench and a yellow triangle. This is saying there is one or more error codes stored. Press the black rubber button and see if it will show you a code. Press it multiple times. How long have you had this cart? Now that you have access to the batteries, can you find a date code? What batteries are installed? When was the last time they were serviced? (watered(if wet), balanced, checked the connections) ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 4:44pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/12 "2024-02-28T16:44:35Z")
This battery pack is original full river brand AGM. ![20240228_114023](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/6/678905446bb8293ddcd0dd9df7ed6a37dccb3282.jpeg) ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 4:45pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/13 "2024-02-28T16:45:14Z")
I have had this for 2 weeks now ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 4:52pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/14 "2024-02-28T16:52:55Z")
![20240228_115013](https://canada1.discourse-cdn.com/flex030/uploads/electricforum/original/2X/c/ce52894c46efb1a698649927edeadcebdc80f525.jpeg) Best photo I can get,but it is blinking the battery pack charge indicator ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 4:57pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/15 "2024-02-28T16:57:06Z")
Also I have noticed that the car doesn’t come on everytime I turn the key on. Something activated under dash with a light clicking sound,but nothing comes on the display and it won’t run when it does this. ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 28, 2024, 4:59pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/16 "2024-02-28T16:59:12Z")
Also another code just popped up,says BATT LOW. Does this car have an auxiliary battery on it? I know some of these type vehicles have a small 12 volt in them for auxiliary ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [February 29, 2024, 6:42pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/17 "2024-02-29T18:42:12Z")
I found an auxiliary battery under the dash. It was defective so I changed it. Still have the triangle on the display. Anyway t9 clear the faults ---
**Author:** ![AssyRequired](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.electricforum.com/assyrequired/32/7621_2.png) [@AssyRequired](https://community.electricforum.com/u/AssyRequired)\ **Post date:** [February 29, 2024, 8:00pm UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/18 "2024-02-29T20:00:23Z")
See if it clears after a charge cycle? Changing the Aux battery will probably solve this problem- > I have noticed that the car doesn’t come on everytime I turn the key on. But I don’t see where you have done any further diagnostics of the main drive pack. Did you check those out and decided they were OK? * * * ---
**Author:** ![gofast67](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@gofast67](https://community.electricforum.com/u/gofast67)\ **Post date:** [March 1, 2024, 1:48am UTC](https://community.electricforum.com/t/gem-el-xd-2018-how-to-access-battery-pack/27522/19 "2024-03-01T01:48:28Z")
I changed auxiliary battery,and the dash and key switch work perfectly. The code and symbol are still there. Cart took a full charge also. I haven’t tested anything else. How do you get rid of the fault code